Manager Opening -Benefits/Full-Time- (Fort Collins)

compensation: 60k
employment type: full-time

Looking for an opportunity to shine and excel? Looking for a job that's rewarding and fun? Not afraid of a challenge where no day is the same?

We are adding to our talented team! We are on the hunt for an energetic, dedicated and team-oriented individual that will offer superior leadership to our co-workers and to our customers. This position is the first point of contact in the client's experience after their initial membership purchase, this is a critical role in developing long-term customer success and demonstrating the value of being a customer of our company. We offer competitive pay, health care benefits, vacation and retirement options. We have built a strong culture that is supportive, collaborative and social as we have plenty of fun work events, contests, and a family-friendly atmosphere. Join us to be part of a company where you can learn, thrive and make a difference.

-Actively engage needed skills and personal growth goals in regards to new clients

-Appropriately, professionally, and respectfully communicate via phone and email

-Sufficiently prepare clients profiles

-Properly and accurately input client data

-Assist customers by quickly identifying potential issues and escalate them appropriately to ensure the best possible experience

-Follow-up with clients at regular intervals to ensure their continuation of membership

-Assist customers in understanding the services of the client

Skills and Abilities:
-Excellent interpersonal and communication skills

-Ability to exercise good judgment in external communications

-High level of professionalism with a passion for resolving issues

-Demonstrated ability to work independently

-2-year Customer Service experience

-Professional, courteous and responsive customer service and phone skills

-Ability to follow directions and work as part of a team

-High School Graduate or GED, College experience is a plus

-Sharp attention to detail and ability to multi-task

-Ability to work within a fast-paced environment

-Organizational skills with consistent and excellent follow through

Looking for your next career opportunity and ready for a challenge? If so, We'd love to speak with you! Please submit your resume and cover letter directly to the email listed. Good luck!

We are an Equal Opportunity Employer and ADA compliant.
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6979322275



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