MUST HAVE A VALID DRIVERS LICENSE!!
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Job Summary: Event Installers are vital to our organization. Each Installer is responsible for working with fellow Team Members and Management; in a joint effort to ensure our customers are the number one priority by making each interaction a positive one and building a memorable relationship with each event. Installers perform their daily responsibilities and contribute to the Company’s overall goal of operating efficiently, effectively, and profitably. All employees must be in compliance with all Company guidelines and procedures. The Installer reports to his/her supervisor.
Essential Job Functions:
Prepare truck for operation by inspecting destinations, operating the truck, and maintaining a schedule.
Serves customers by understanding, resolving, or communicating complaints.
Maintains safe operating and clean appearance of the truck by complying with operational policies, procedures, all state, and local driving regulations, and truck performance forms.
Personal appearance must be neat and clean. Required to wear Robin Event Rental shirts.
Meet, greet, and assist all customers in a pleasant and courteous manner.
Personalize each event, phone call, or customer interaction with a friendly clear conversation.
Provide the necessary time, patience, and attention to each customer.
Engage in a clear attentive and informative dialogue with customers.
Make each event a “rewarding” experience. Our business is built on positive interactions.
Process and complete all necessary paperwork concerning deliveries, pickups, and returns.
Keep Company vehicles clean and orderly.
Maintain the all vehicles visual appearance, cleanliness, and safety.
Sort and stage equipment upon delivery at venues and upon return to appropriate departments for storage.
Able to work a flexible work schedule which includes regular night shifts and weekend shifts.
Able to work a flexible 24/7 work schedule - specifically weekends Thursday through Monday being busiest and most holidays.
Other essential duties as assigned which are necessary to the operation.
Knowledge, Skills, & Abilities:
Ability to communicate clearly and professionally with colleagues, clients, and customers.
Maintain an excellent, dependable level of attendance and punctuality.
Ability to multi-task effectively in a fast-paced work environment.
Ability to clearly and effectively respond and exchange ideas through writing, speaking and presentations.
Attention to detail in regards to floor plans, special instructions, and itineraries.
Understanding of basic math skills.
Knowledge of equipment.
Ability to work cooperatively, courteously, and respectfully with all consumers, contractors, and co-workers whom you may come in contact with during the course of the day.
Able to work with multiple individuals, meet deadlines, and follow through on projects.
Strong customer service orientation, good judgment, and flexibility.
Ability to work independently and as part of a team.
Adaptation to changes that affect our business.
Good time management skills.
Able to listen and follow instructions.
Consistent punctuality and attendance a must.
Ability to maintain a driving license and a good driving record a must.
Other Duties and Responsibilities:
Pro-actively seek training and/or product knowledge to better perform all job duties.
Adhere to Company policies regarding scheduling including requests for personal time off and vacations.
Actively work with fellow employees to make Peak Event Partners an enjoyable place to work.
Utilization of downtime in a productive, professional manner.
Communicate thoughts, ideas, and goals in a positive way to all team members and management.
Implementation of Company policies and procedures in an effective way.
Other duties and/or responsibilities include but are not limited to the proper handling of equipment and documentation, problem-solving ability, and other essential related duties, that may be assigned from time to time necessary to maintain the day to day operations.
Working Conditions and Physical Demands:
Ability to lift, move, and carry heavy/bulky items long distances in excess of 50 lbs.
Physically able to stand for prolonged periods and/or move about various venues.
Physically able to bend and/or climb a ladder for set up of equipment.
Regular travel between Peak Event Partners and venues.
Loading and unloading of possible heavy/bulky equipment and supplies.
Ability to pass a DOT physical exam and drug test.
Company Background: Please visit, www.robineventrental.com
Our Culture: At Peak Event Partners, we are family and friends and have fun while doing our work. We take pride in being the best at what we do and go the extra mile to get the job done.