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Lead Guest Advisor (Fort Collins)

215 E Foothills Pkwy Ste 500

(google map)

compensation: 14.00 - 15.00 per hour.
employment type: full-time

Spavia Day Spa is seeking a full-time Lead Guest Advisor to join our Foothills Mall team. Needs to be a sales person extraordinaire! Commission is made on product and membership sales for additional incentive. We have a realistic monthly membership sales quota and you are awarded additionally if you exceed your goal. If you are great at sales it is easy to add $4 or more to your hourly rate just with commission.

Two years plus of supervisory experience required. At least an associates degree preferred. Spa industry experience preferred.

At least one weekend day and ability to do 1-2 closes a week is mandatory.

Exceptional customer service is also a big part of the job. Must be outgoing, naturally friendly to people, reliable, good at multi-tasking and switching gears to check people in, check people out, do laundry and folding, fill in the lockers and retreat rooms as well as sales. Must be a person who is good at jumping in and not someone who it timid to try new things.

Detail oriented projects, supervising up to 5 people and coordinating other teams as well. Needs to problem solve well on their feet and be able to say no in a very nice way when needed. Be able to handle escalated issues well and solve complex account issues.

We are a luxurious, yet affordable, day spa providing robes, sandals, warm lavender neck wraps, tea, and wonderfully peaceful retreat rooms to relax in before and after their treatment. We emphasize quality and not quantity.

-We offer a 35% discount on all skin care products and home spa boutique items to employees.
-Deeply discounted massages, facials and body treatments to employees as well.
-Up to two treatments a month as an employee.

-We offer AFLAC benefits for employees, such as an accident and injury plan, short-term disability, hospital medical plans, PTO, MeMD ($25 over the phone consultations with doctors), and discounts on prescriptions, vision, and a supplemental dental plan.

Our team relies on individuals that are reliable, passionate and goal-driven. We strive to provide an exceptional experience for our guest at every touch point.

Base pay rate will depend on how many years of sales and customer service experience you have. At least two years of sales/customer service experience required.

Potential for advancement to an Assistant Manager Position after a year.

-Mac experience or MindBody experience a plus.
-Long term employees only please. Six month commitment minimum or you will owe back the cost of your training ($400).
-Excellent time management skills, reliable and responsible.
-Good soft sales skills.
-Authenticity and emotional intelligence.

Job Types: Full-time, Commission

Salary: $14.00 to $15.00 /hour base depending on years of experience and sales ability. Plus Commission.

Pay will depend on skills and/or qualifications

Job Types: Full-time, Part-time

Pay: $14.00 - $15.00 per hour
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 7280788089

posted:

updated:

best of [?]